Onlinesecurebackup.com is managed by Data Source Solutions which is a rapidly growing service oriented Value Added Reseller/Systems Integrator specializing in the design and implementation of high end digital networks. From the smallest business LAN to the largest Enterprise wide WAN we are dedicated to bringing our customers the highest quality of service with the latest in Hi-Tech solutions.

No, you don’t require an expert to backup your data. Our client software will take care of backup and even it will not disturb you while you are working.

This service has a wide variety of users, in part thanks to the flexible model for backups available. We currently support Home Users through to Local/Regional Government Agencies. It is being provided to users on both Laptops, Desktops and on several Server systems. We have successfully provided this service to meet a variety of unique and demanding needs. We also utilise the system internally for our own requirements.

We have some excellent pre-built solutions for the following types of user:

While users in other sectors can benefit from our customised services.

Dependant on the options required, the system will utilise a number of backup options from Blowfish, AES and 3DES and other security types. The exact encryption used will vary depending on the data being backed up, and your geographic location (as some cryptography solutions are only available within certain territories).

The service works via the installation of a small client onto the systems to be backed-up. This client is responsible for making the backups at the appropriate times (or on-demand), and then sending them to our servers. The exact software and options vary depending on the service being provided. Customers choosing our Managed Service will also benefit from our installation service, leaving you with complete peace of mind, and nothing to setup.

The client is typically available for Windows 95, Windows 98, Windows ME, Windows 2000, Windows XP and Windows NT, including all Home, Professional and Server editions.

In some scenarios, we can backup Linux based systems, providing a Windows based system is available, and you have SAMBA or similar file mounts to the linux system. The exact nature of this would need to be negotiated, and is only available on specific request. You are required to configure all linux systems appropriately.

We hope to have other options available if demand warrants it - please contact us if you are interested in this service for another platform.

The service can be used to provide any of, or a combination of the following core backup options:

You can continue to use your PC normally and continue to create files, surf the net etc. and should not see any noticeable slow down in performance. Every time a backup is about to begin, you will see a window pop up that gives you the choice to delay the backup to a more convenient time or you can let it continue. While the actual backup is in progress, you will see a status window (which you can minimize). However, you also have the option to always have your backups occur automatically at night, while your PC is typically not being used.

Absolutely. With our monthly plan, you can terminate at any time during the year and will not have to pay for any subsequent months. We also give you the option to pay for a year of service in advance at a reduced cost. This advance payment is non-refundable.

Yes. We have a unique client software that allows you to move any number of files off of your PC and on to our servers (all password protected and encrypted of course, just like your regular backups).

You will get regular (daily) incremental backups and weekly or monthly full backups

To reduce the amount of duplicated files, and excessive backup file sizes, we do regular "incremental" backups. These consist of all the files that have been newly created, or changed, since the last time a backup was done. This prevents files that do not change often from being backed up and transmitted every day. To make it easier to restore ALL your data files to a previous point in time (e.g. if your hard drive crashed or was stolen) we also do regular "full" backups (weekly or monthly). This allows you more quickly restore your system to the most current state. You would download the most recent "full" backup first and then download each "incremental" backup from the following few days.

We have designed and built a very robust system consisting of multiple File Servers, Firewalls, IDS, Virus Scanners and Uninterruptible Power Supplies. We have eliminated virtually every single point of failure to ensure that our services will always be available to you and your data safely protected at all times. In fact, we are so confident of the reliability of our services, should they ever be unavailable due to a failure of any of our systems, just let us know and we will apply a credit to your account for the length of the outage.

This has a lot to do with the speed of your PC and the amount of data you're backing up (but since you'll probably be backing up at night, when you're not using your PC, the amount of time usually doesn't matter). Some of the time is taken up by compressing and then securely encrypting your data with the strongest encryption possible but we deploy the fastest techniques available to accomplish this. However, to give you an example: backing up more than 100 Megabytes compressed (could be about 200Meg uncompressed) takes just over 2.5 hours on a slow Pentium 166.

Rarely will companies back up the hard drives of individual PCs in the office. It is often expected that the users will save their important files on one of the File Servers that are (hopefully) being backed up. Many users still keep files on their own hard drives (especially if it's a laptop that they need to take on the road) and do not have a simple, reliable and automatic way of backing up that data. For this reason, you need to consider using our services. Sign up (or have your system administrator contact us for more details about corporate plans).

RBackup RBS software contains everything you need to backup. Besides a Windows operating system, there's no other software to buy.

It will run in 64 Meg, and works best with 128 or higher. It works on all 32-bit versions of Windows, including Windows 95, 98, ME, XP, NT 2000, and 2003.

If a customer installs the client on many machines using the SAME user name and login? Does it behave differently if the encryption key is the same or different? Will files from one machine overwrite files from another machine? I have been asked this question several times, and thus far I have told our users that they need a separate account for each computer?

If clients use the same username, account and password they will all back up, but none may be able to restore. Our documentation warns strongly against doing this. If they all use the same username, account, password, and encryption key, they will all be able to back up, and MAY be able to restore one anothers' files. While our system never over-writes a file, sharing accounts in ANY form can scramble data sets and complicate or entirely prevent restoring the data.

Do not share accounts among clients.

All Clients first contact the Server on port 2774, or 21, or whatever you have defined as your main port number. The Server then tells the Client to call back on a different port number to send its data. Each client that calls in simultaneously will get a different port number called the "Data Port," and may attempt to use as many as five ports, depending on bandwidth availability. That way the Server can handle many simultaneous users.

You can tell the Server to assign its Data Ports in a specific range using the TOOLS > PROPERTIES > RBS PREFERENCES screen of the RBS Manager. For maximum speed under most conditions the "USER-DEFINED PASSIVE MODE DATA PORT RANGE" needs to have a range that includes 5 ports per simultaneous user, and 100 minimum.

After you restrict the port range you can open only that range of ports through your firewall, if necessary.

The software will not allow you to assign ports in a range below port 1024 to avoid conflicting with other known hardware and software that uses those ports.

Reducing the number of available ports too much can result in slow transfer speeds.

Changing the port range is a Server-side operation only. It is not necessary to redistribute Client software if you change the port range. It IS necessary to redistibute Client software only if you change the Command Port, which is usually 2774 or 21.

Yes, it has a quota system built into the Server and another built into the Client. Rather than automatically limiting storage space, though, we decided to install a report that tells you who's over their quota, so you can deal with it as a sales upsell issue. The problem with automatically limiting uploads, as we see it, is that many times a client REALLY needs to bust his quota and he needs to do it without prior authorization from you, and he's willing to pay for it.

That's why most of our Service Providers use a multi-tiered pricing schedule as part of their service agreement. The client agrees in advance to have his account upgraded to the next (and more expensive) level if he busts his quota over a period of time. It puts your clients in control of how much money they spend, and automatically allows them to spend more.

The Client-side Quota system can limit the amount of data that is sent to the Server in each backup session. Any files over that quota are saved for the next backup session.

Together, these two Quota controls address most quota issues.

In addition, the Client software can be preset to automatically delete its archives that are over a number of days old. As an example, you can set the Client (on a client-by-client basis) to keep files for only 30 days, or 60 days, or any number of days you decide. Files older than that are deleted from the Server...

EXCEPT files of which the Server has only one copy. Single copies of archived files will remain on the Server indefinitely, or until a more recent copy is backed up. You can turn this feature ON or OFF, just as you can with the automatic deletion feature.

RBackup is so secure that it is impossible for a Service Provider to recover files if a customer forgets his encryption key. For this reason, we strongly recommend that your customers make a Key Disk during installation of their software, and that they record their encryption key on paper and keep it in a safe place.

However, there is an alternative which can be used in emergencies.

RBackup has a built-in Key Escrow system which can be activated or deactivated by the Service Provider.

This exclusive, highly secure tripple-key cryptographic key recovery module allows RBS (and nobody else) to restore a client's hopelessly lost encryption key. Only RBS can do it, and only with approval from the customer. We need some files from your client's latest backup from your Server, a key file generated by your Server, and a legal document signed by your client and yourself authorizing us to recover his key.

For security reasons we didn't make the process easy or cheap. There is a substantial fee to have RBS attempt to recover a lost encryption key. This fee is payable whether or not we are successful. The process requires the consent of your Client and yourself, and can only be done if the Service Provider has turned on the Key Escrow feature. RBS alone cannot recover an encryption key without the consent of the client and the service provider.

Instead, we highly recommend that your client makes a Key Disk during installation of his software, which the software will ask him to do. This avoids the trouble and expense of using Key Escrow

Have a prospective client that is security conscious. He wants assurance that there is not a "back door" into the Client Software making his systems accessible to your or my organization

There is no "back door." There is absolutely no way for the Client software to answer an incoming IP request. So, the Client software is not vulnerable from hack attempts through the Internet.

There is a built-in key escrow system that spooks some people until they find out it's not a security risk. This system has saved many clients who could not recover their data because of a corrupted Key disk, or because they forgot their encryption key.

That's the system that allows you to make a key disk upon installation, to be used to restore the Client later in case of a massive system crash. It also allows us (RBS) to recover a lost encryption key, but that process requires the authorization of your customer and yourself, and is expensive to do, with a minimum price of US$500.

Only RBS can do it, and we cannot do it without both yourself and your client authorizing us in writing. We need a few files from your Server, and some information from your Client to validate the files on your Server. We cannot recover your client's encryption key without both of those pieces.

Yes, you can.

RBackup Client will back up any computer that the operating system can see as a mapped (shared) drive letter.

For example, if you have a customer who has four workstations and one file server, you can back all five computers up with one copy of the RBackup Client.

Install the Client software on one of the workstations which has mapped drives to all the other computers. RBackup will back up the data on the other computers.

You can back up data on ANY operating system that Windows can see as a mapped drive. This means that you can back up Unix data, Macintosh, AS400, virtually anything that the computer running the RBackup Client can access as a shared drive.

Welcome to Remote Backup

After you install Remote Backup, you will simply leave your computer on at night. Remote Backup "hides" in the background without interfering with any other program. You will notice the Remote Backup icon on the System Tray.

At a predetermined time, Remote Backup "wakes up" and determines which files need backing up, and what kind of backup (out of three possibilities) is scheduled for that night. It then compresses those files into archives that can in many cases be only 10% to 20% of the original file sizes. These archives are then encrypted using an encryption key known only to you.

After your files are compressed and encrypted, Remote Backup activates your Internet connection, modem or other communications device and sends your files off-site to your Service Provider's storage facility. Remote Backup then verifies your files and goes back to sleep.

Your valuable computer files are now safe off-site. If your building burns, or your computer is stolen, your business can be saved by replacing your equipment and restoring your files from the Remote Backup Server.

This is where you define the dates and times for your Backup Sets to run. The screen has a pull-down menu that you can use to select your Backup Set. It also contains a box called Backup Type, which is where you select the type of backup you will do. Note: Backup Type selections are an Advanced Feature, and may be turned ON or OFF by the Use Advanced Features checkbox on the Backup tab of the Options:Preferences menu.

There’s also a box labeled Backup Schedule. Here you can select different schedule types.

Test Connection